It was clean and in a very convenient location! All of the staff were lovely especially the lads down at the bottom bar

The food was great and room so comfy

Friendly staff, very good customer service and the treats/cakes were very tasty. The roof terrace and bar had a great view with a nice chilled atmosphere.

Everything, absolutely amazing. Every little detail. Staff were amazing, always there to help, room was nice, rooftop terrace was awesome, pool was super cute. Defiantly return here if I come back to Marrakech....

Everyone was really helpful and the rooms were top quality.

just the lobby at the Reception

On arrival we were upgraded to their studio apartment which was very spacious and compfortable.

I have put a no for the price I paid matched the expectations because it exceeded my expectations by far. We got an upgrade and the bedroom room, lounge and bathroom were huge! Didn't use them but there...

The variety at breakfast, the kindness and helpfulness of the staff. Organising my airport pick up and always ready to deal with queries. the location is fabulous (15 min walk from the medina) and good...

Staff super friendly, especially lady that checked us in, not sure of name sorry but she was wonderful. Beautiful lobby and room. Nice breakfast selection.

Really comfy bed/pillow and huge spacious room. 20 mins walk to the Medina but given the hot climate, you'll want to stop in the parks on your way 😊 Despite my negative points above, I still think...

The staff were excellent, the beds/linens were very comfortable. Aircon worked! Lovely, quaint hotel I only stayed one night, but would have loved to have stayed longer. The roof deck was fantastic although...

Hotel upgraded our room at check in,we were very happy and room size was also good . But when we were going to sleep in the middle of night ,found there’s a lot of hair on the sheet. We complained to the...

Horrible place. We booked a suite from booking.com, but when we arrived they refused to give us the room. We ended up with the standard room but it’s horrible. Strange corridor and mirror, pretty ghostly....

Very clean, beautiful food, exceptionally professional, helpful and friendly staff. Within walking distance to main square in an area that felt very safe.

Very nice hotel. Good pool and breakfast. Coffee machine idiosyncratic but good coffee.

The room was so bog and comfortable! There was even a big seating area in the room! The decorations were very nice.

The food was amazing and abundant. The rooms were clean and air conditioning was wonderful. The staff were friendly, knowledgeable, kind, and incredibly helpful! HIGHLY RECOMMEND!!

Nice looking and relatively central.

Good breakfast. The room was comfortable. It would be good if they could provide complimentary water.

Normal tourist hotel. Outside of the medina, on walking distance (20 minutes). Standard, comfortable room. Sufficient to visit Marrakech without the unrest of the city. Easy to find. Offering alcohol in...

Friedly staff, good location

The hotel is gorgeous & is located maybe just under a 20 minute walk from jemaa el fna. It's very good value for money also!

Staff friendly and always trying to help. Wonderful breakfast. The location is perfect for dinner since you have plenty of restaurants available nearby

The best thing about the proprety was the location and the WIFI connexion which was on point in a lot of the property areas. The staff hospitality and willingness to help out could not get unnoticed.

Very pleasant staff. Gave us an upgrade to a junior suite as we were on honeymoon - unfortunately this was a twin room. ;/ But still extremely comfortable beds with a nice living room area and a lovely...

The food was amazing. The chef was very creative and the food was fresh and healthy.

Convenient location, walking distance to Jemaa el-Fna. Comfortable room, clean & modern. Helpful & pleasant staff. Delicious breakfast. Good wifi.

The breakfast was reasonable, we were not very early and they tended to run out of stuff once it had gone. Never been anywhere before that didn’t replenish food! However what we ate was fine although coffee...

Very helpful and pleasant staff. Hotel is very well located and is located within walking distance to Medina and many restaurants in surrounding area. Nice big rooms and lovely roof top deck. Breakfast...

good service especially sir youcef the porter very kind, breakfast ok but you have to improve, The reception staff well elever very nice service , besides, I thank them for listening to me and changing...

Location perfect, close to 'New Town' and short 15-20 minute walk to the main square and Medina....staff so friendly and welcoming,couldn't do enough for you .....breakfast was typical Moroccan ...couldn't...

- Location was okay, in between the old and new towns. - Sky terrace was nice but no staff up there. - the greeter at the front door was a very pleasant man and the gentleman who took our bags...

A beautiful hotel in a great peaceful, safe and central location with all of the must see tourist attractions within easy walking distance. Each member of staff was really friendly, helpful and professional...

I'm so happy I found this hotel after a bad start in a riad (Sun of Kech) in the Medina. The staff are amazing and very helpful. The location is great and it is a very safe are which is not the case of...

Service with a smile. Nice breakfast.

It was over all a nice stay! The breakfast was okey but not the best i had in Marroco, the staff is really nice and helpful.

The location was 10 minutes walk away from new town and around 20 minutes walk from old town. The staff are all professional, speaks English and very friendly. I was upgraded to a junior suite during...

nothing

Staff were amazing! So friendly and helpful. Booked an excursion and was asked about it afterwards in friendly way. Everyone smiled! A little way to walk to souks but easy enough. Greeted with mint tea...

Location is fantastic. Plenty of restaurants close by. Nice walk to the souk/Medina. Staff were very friendly. Breakfast was plentiful and varied. Room was large and comfortable.

Rooms were big and well maintained. Staff were very friendly and helpful Buffet breakfast was great!

Breakfast was lovely, the hotel was in a good quiet location although plenty of walking to do which suited us. The staff were helpful.

15 minutes from the airport by car. 20-25 minutes from the Centre/Medina by walking. The roof terrace is definitely a nice spot. The hall and the restaurant is really nicely decorated....

The staff at the property were very nice and welcoming. Food was okay, great location . The hotel was is really nice i think it will be even better during summer.

Except the location, the experience was below our expectations

The Hotel location was very convenient as it is within walking distance from the main shopping area in Guilez. The staff were very friendly and helpful, in particular Othman who works in the hotel really...

At breakfast eggs were prepared fresh, you can ask which kind you would like. The location was good, a nice 25 minutes walk to the medina. Tip: The hammam in the hotel en the roofterrace

Staff are exceedingly helpful breakfast was my favourite part of the day and its only 10 minutes away from jemma el fna which is perfect walking distance. Hotel standards exceeded my expectations. Would...

Pros: Staff is extremely nice, location is good and rooftop is lovely.

STAFF WERE VERY HELPFUL,GOOD LOCATION,DECENT BREAKFAST.

The room itself and the location

Staff were very nice, especially Hicham at reception whose friendliness and printing of our boarding passes was so helpful.

The room was big, good bed and modern furniture

It feels like home for us. Stayed here in 2015 and after 3 years its still the same friendliness but now more modern. Same friendly staff from 3 years ago.

Staff are nice,kind and approachable especially the receptionist lady and the guy who delivered our luggage and to the security.Yes definitely stay again

The location was great as you you had the big bazaar, the old town and the new town 500 meters away! Staff was very polite and great!

Love the luxury look, the service, the roof bar/terrace, the bar with music, the spa and all the comfort I experiensed. I felt safe and pemperred. Loved it.

Loved it! We toured around Morocco for almost 2 weeks and stayed in several different hotels. This one was by far, the best. Wonderful spacious room. Scrupulously clean. Excellent staff who couldn’t do...

Everything was perfect! From the welcome (with tea) in the hotel to the room. The staff was super friendly and helpfull with everything.

The highlight had to be the rooftop bar/terrace, perfect location to chill out during the day or have a cheeky wine in the evening. The location is excellent, walkable to the old town/Médina but in the...

The hotel was nice, although a bit dated. Staff really friendly and great location.

Lobby, nice smell and originally designed Welcome tea Clean big room with confortable bed and linen Fair breakfast and dinner Nice service at the restaurant Very nice bar...

Good location sort of half way between the old medina and the modern French quarter, you can walk to either in 15 minutes or so. Ample and inexpensive breakfast, helpful staff, mint tea and sesame cookies...

Staff was very friendly and helpful. The room we had was above our expectations. Everything, from the welcome tea and biscuits to the opportunity to do an early check in, everything was kind and pleasant....

The location of the hotel was amazing once you found your bearings. 15 minutes walk from both the new and the old town. The staff were absolutely wonderful and the hotel overall was great value for...

Waiter Tarik (Restaurant Organza) was super, really kind! The Restaurant was also very good, as the hotel in its complex

Nothing

The location and the staff The gym is good

The front of house were excellent, friendly and efficient . The buffet breakfast and evening meal were super, contained both local and international choices. Views over the snow capped High Atlas!

The staff was very friendly and helpful with any query. The room was spacious and clean (everyday changing of towels and toiletries replenishment). The breakfast buffet was sufficient for a 4-star hotel...

Room was large and comfortable with lots of good sunlight. Breakfast is great. The fitness center is big though a little outdated.

The staff are absolutely fantastic ! I have stayed here many times & it keeps getting better, I cannot find fault with this hotel..........

great location, upgraded us for free, comfy beds, helpful staff, great rate for changing money. Nice bar