good service especially sir youcef the porter very kind, breakfast ok but you have to improve, The reception staff well elever very nice service , besides, I thank them for listening to me and changing...

Location perfect, close to 'New Town' and short 15-20 minute walk to the main square and Medina....staff so friendly and welcoming,couldn't do enough for you .....breakfast was typical Moroccan ...couldn't...

- Location was okay, in between the old and new towns. - Sky terrace was nice but no staff up there. - the greeter at the front door was a very pleasant man and the gentleman who took our bags...

A beautiful hotel in a great peaceful, safe and central location with all of the must see tourist attractions within easy walking distance. Each member of staff was really friendly, helpful and professional...

I'm so happy I found this hotel after a bad start in a riad (Sun of Kech) in the Medina. The staff are amazing and very helpful. The location is great and it is a very safe are which is not the case of...

Service with a smile. Nice breakfast.

It was over all a nice stay! The breakfast was okey but not the best i had in Marroco, the staff is really nice and helpful.

The location was 10 minutes walk away from new town and around 20 minutes walk from old town. The staff are all professional, speaks English and very friendly. I was upgraded to a junior suite during...

nothing

Staff were amazing! So friendly and helpful. Booked an excursion and was asked about it afterwards in friendly way. Everyone smiled! A little way to walk to souks but easy enough. Greeted with mint tea...

Location is fantastic. Plenty of restaurants close by. Nice walk to the souk/Medina. Staff were very friendly. Breakfast was plentiful and varied. Room was large and comfortable.

Rooms were big and well maintained. Staff were very friendly and helpful Buffet breakfast was great!

Breakfast was lovely, the hotel was in a good quiet location although plenty of walking to do which suited us. The staff were helpful.

15 minutes from the airport by car. 20-25 minutes from the Centre/Medina by walking. The roof terrace is definitely a nice spot. The hall and the restaurant is really nicely decorated....

The staff at the property were very nice and welcoming. Food was okay, great location . The hotel was is really nice i think it will be even better during summer.

Except the location, the experience was below our expectations

The Hotel location was very convenient as it is within walking distance from the main shopping area in Guilez. The staff were very friendly and helpful, in particular Othman who works in the hotel really...

At breakfast eggs were prepared fresh, you can ask which kind you would like. The location was good, a nice 25 minutes walk to the medina. Tip: The hammam in the hotel en the roofterrace

Staff are exceedingly helpful breakfast was my favourite part of the day and its only 10 minutes away from jemma el fna which is perfect walking distance. Hotel standards exceeded my expectations. Would...

Pros: Staff is extremely nice, location is good and rooftop is lovely.

STAFF WERE VERY HELPFUL,GOOD LOCATION,DECENT BREAKFAST.

The room itself and the location

Staff were very nice, especially Hicham at reception whose friendliness and printing of our boarding passes was so helpful.

The room was big, good bed and modern furniture

It feels like home for us. Stayed here in 2015 and after 3 years its still the same friendliness but now more modern. Same friendly staff from 3 years ago.

Staff are nice,kind and approachable especially the receptionist lady and the guy who delivered our luggage and to the security.Yes definitely stay again

The location was great as you you had the big bazaar, the old town and the new town 500 meters away! Staff was very polite and great!

Love the luxury look, the service, the roof bar/terrace, the bar with music, the spa and all the comfort I experiensed. I felt safe and pemperred. Loved it.

Loved it! We toured around Morocco for almost 2 weeks and stayed in several different hotels. This one was by far, the best. Wonderful spacious room. Scrupulously clean. Excellent staff who couldn’t do...

Everything was perfect! From the welcome (with tea) in the hotel to the room. The staff was super friendly and helpfull with everything.

The highlight had to be the rooftop bar/terrace, perfect location to chill out during the day or have a cheeky wine in the evening. The location is excellent, walkable to the old town/Médina but in the...

The hotel was nice, although a bit dated. Staff really friendly and great location.

Lobby, nice smell and originally designed Welcome tea Clean big room with confortable bed and linen Fair breakfast and dinner Nice service at the restaurant Very nice bar...

Good location sort of half way between the old medina and the modern French quarter, you can walk to either in 15 minutes or so. Ample and inexpensive breakfast, helpful staff, mint tea and sesame cookies...

Staff was very friendly and helpful. The room we had was above our expectations. Everything, from the welcome tea and biscuits to the opportunity to do an early check in, everything was kind and pleasant....

The location of the hotel was amazing once you found your bearings. 15 minutes walk from both the new and the old town. The staff were absolutely wonderful and the hotel overall was great value for...

Waiter Tarik (Restaurant Organza) was super, really kind! The Restaurant was also very good, as the hotel in its complex

Nothing

The location and the staff The gym is good

The front of house were excellent, friendly and efficient . The buffet breakfast and evening meal were super, contained both local and international choices. Views over the snow capped High Atlas!

The staff was very friendly and helpful with any query. The room was spacious and clean (everyday changing of towels and toiletries replenishment). The breakfast buffet was sufficient for a 4-star hotel...

Room was large and comfortable with lots of good sunlight. Breakfast is great. The fitness center is big though a little outdated.

The staff are absolutely fantastic ! I have stayed here many times & it keeps getting better, I cannot find fault with this hotel..........

great location, upgraded us for free, comfy beds, helpful staff, great rate for changing money. Nice bar

Great breakfasts, good location, lovely staff, wonderful decor.

Reception Staff member Anass was amazingly friendly professional and helpful Also Room Service Staff member Oussama was great and so helpful - making my stay a real pleasure! Finally Breakfast...

The staff were lovely, breakfast was nice

Nice stuff + great location

It was value for money. Rooms were nice and cosy

Location

Great breakfast and friendly staff

Close to the airport and the city

Perfect location. Very helpful

Great roof terrace with views across Marakech. Good location from airport and Marakech old centre.

Staff were very helpful

Rooftop and Spa

Location, facilities and staff - particularly Tarik from restaurant, always welcoming

Friendly staff, not far to the downtown.

Decoration old morrocan style.

I like the smiling face of all staff Overall I like everything

Nice lobby and rooftop, helpful workers

I loved everything

good location if you want to stay at the new neighborhoods of Marrakech.

Staff are good breakfast was good very clean hotel

Cozy

Everything

good place !

It was bit noisy early morning

Staff was great, 15min nice walk to Medina through beautiful park.

Spacious room . Very good location Good shower

Nothing special .. lousy service and rip off!

The rooms were large and comfortable, the entry and lobby are absolutely stunning.

Clean suite